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Amenities and Residents

Charlotte Properties
In a previous article, we mentioned to you that sometimes the reason you can't seem to get residents may be due to what amenities you do or don't have. We also promised that we would talk about some of these amenities that people really look for in a new apartment. Do remember, like we said before, be careful about some amenities and trying to implement them depending on where you live.
The main amenity that people look when they are moving to a new apartment is laundry services. It is always best case scenario if you can have a washer and a dryer in the building. This is especially true if the laundry is free, however some complexes do prefer to use coin operated laundry. Again, check around to see what other rental properties in the area are doing. Lugging laundry around, especially when it's wet, can be not only annoying, but dangerous depending on the age and physical situation of your residents. Even if you don't have the ability to put a washer and dryer in the building, if you own a complex it would be beneficial for you to have one somewhere that is accessible to all. If it is a community laundry room, just do be sure to include enough washers and dryers to service the amount of people who reside in the building.
A dishwasher is quickly becoming an amenity that many renters are deeming a necessity. While it may not be a big deal if you are only renting to one or two people per apartment, larger families can certainly benefit from one of these appliances. If you are renting a full house, certainly look into the possibility of adding a dishwasher to the kitchen, even if it is only a portable one. Although it may seem silly, people are requesting more and more to have a dishwasher. After all, who are we to argue when we want to rent our place out?
These are only a couple of the amenities that are important in regards to being able to rent out your apartment. There are many, many more and if you're wondering what they are, don't worry! We will be back soon with a few more that you may want to think about if you are trying to get a resident.

Handling Complaints

Talley Properties
Sometimes, being a landlord is much more difficult than people think. After all, you need to find a good tenant, make sure their payments come on time, handle any issues they have with the apartment, and hope you get it back in the same condition you let it out in. Normally, this isn't too big an issue as problems are generally few and far between. Sometimes, sure, it can seem like everything goes wrong in the house at once, but for the most part it's a pretty decent gig. This isn't true, however, when the complaints from your tenant start pouring in.
Many times, you will likely not hear from your renter much at all. You will get the rent check, maybe a couple of holiday well wishes, and that will generally be the end of it. However, when you have to deal with an issue that your tenant has, it can quickly become hectic. This is when you may want to feel like pulling your hair out. Things like plumbing issues are especially common and can certainly strain your relationship with your renter.
The main thing you need to do when you receive a complaint is answer it. Nothing is more infuriating for a tenant than sending off an important message about something that has gone wrong and getting nothing back for days on end. This is especially true if it is regarding pipes or electricity. While many tenants may take it upon themselves to call a plumber for something like a clogged drain that they can't fix, if the problem requires the opening of the wall, they need your response. Timely reaction is the most important thing when it comes to a renter's complaint.
The other truly important thing to do when a tenant has a complaint is to listen. This may seem silly and obvious, but even if their complaint seems trivial, listening to it can do a world of good. Sometimes the tenant is worried and other times they simply like to complain. Whatever the reason, listening is the best thing you can do.
Here at Talley, we hope that you don't have to deal with many complaints. We also know that you can handle them with grace and solve them quickly. We certainly wish you the best with every issue that may arise.

Get Renters Cheap

Charlotte Properties
While this title may sound like we are trying to sell, we aren't. You are! You want to get your rental property moving and you don't want to have to spend an arm and a leg to do so. Sometimes it can seem like your apartment isn't getting any notice even though you know that people need a place to live. It's exasperating and infuriating, but what are you to do? Going through a broker or an app can get expensive very quickly, so how do you get a good renter without spending enough to live in the apartment yourself?
One thing that almost every landlord I have ever spoken to about this swears by is Craigslist. Although those of us who were old enough to remember certain horrific things that occurred in regards to that website may be leery, it seems like a good place for rental property owners to start. It is not only cheaper, but apparently much more effective to advertise on a website like Craigslist than it is to list your apartment in the local newspaper. This is because very few people read the paper anymore and it can reach tenants outside the immediate area, such as those looking to move for their jobs or trying to be closer (but not too close) to their families. Check out your local Craigslist listings and see if it may be a good fit for your property.
Another thing you can do is set up a social media account for your properties. If you post on Facebook about your apartments for rent, there is always a good chance that someone will happen to see them. In fact, many people look on social media for places to live as the interaction is instant and it is much easier to research the person you are talking to when it connects to their personal profile. There is a sense of security that people can get from looking on social media that may not extend through the more traditional routes.
Although it may seem a little odd to some of us, the internet is actually a wonderful tool for finding tenants and renters with little to no cost to you. Try it out and see if it works. After all, there's no harm in attempting something new.

Get Renters Cheap Part II

Charlotte Properties
Due to popular demand, we have written another article about how to get the attention of prospective tenants for cheap or even free. In previous articles, we explained how incredibly useful the internet can be in regards to getting the word out to people that you have an apartment to rent. While we still believe that this is one of the best tools at your disposal, we also understand that not everyone is as comfortable with posting their listing online. Here are some ideas to get the attention of people cheaply and without using the internet.
One of the best ways to let people know about your local apartment is by posting about it in local shops. While obviously we don't want you to go around sticking up fliers randomly, there is nothing wrong with asking local businesses if they don't mind having your advertisement somewhere that is visible. You may even want to think about ordering some cheap business cards with the address, your phone number, and a small picture of the building and asking if it would be okay to leave them there. You may offer to give your tenants something regarding that business. It may be a menu if it is a restaurant, or a gift card if the locations gives those out. Always be willing to work with the business owner. After all, they are giving you space in their area of income.
Another way that has been tried and true in regards to getting results is putting up signs. This can be something as simple as sticking a piece of paper to a telephone pole or a street light. If you print out the information for your available apartment and tape it up in different places around town, you are certain to get results. This is something that has been done for decades and hey, why mess with a winning system? Just one word of advice: remember to take down the advertisement once you have found a tenant so you don't keep getting those phone calls.
There are dozens of ways that you can get a tenant for little or no money. This is true whether you use the internet or not. After all, we survived before it existed so there's no reason you can't get a tenant without it.

Importance of Pictures

Talley Properties
Picture it: You have the perfect apartment that has just been remodeled, updated, and is simply perfect. The only thing that is missing now is someone to enjoy it enough to want to pay you for it and move in. You post about this place in the newspaper, online, around town, and anywhere else that you can think of. There's just one problem. No one seems to be calling about this perfect location. You just can't figure it out. Why doesn't anyone want this flawless property? Don't they understand how incredible this apartment is? Well, there's just one problem with all of your posts about this place: you didn't post any pictures.
Pictures are extremely important when it comes to renting your apartment out. Many people will not look at a listing online if there are no available pictures and honestly that isn't surprising. After all, would you want to drive all the way out to your apartment without knowing if it was a beautiful place or a dump? I can tell you that I certainly wouldn't. Getting pictures of your rental property is something that you need to make sure to do before you get ready to list it anywhere.
The great thing is that now cameras are everywhere. Digital cameras can connect directly to your computer so you don't need to wait a week only to find out the picture didn't come out right anyway. You can upload the image instantly and even edit it to show the best parts of whatever was in frame. Even most of our phones now have cameras that you can take pictures with that are good enough to post. It has literally never been easier to show people how incredible your property is without them having to get dressed.
Here at Talley, we cannot stress enough just how important putting pictures up of your apartment can be. It truly is the difference between someone looking at your apartment or looking at the next. Even many websites have a filter so it only shows listings that have photos. Take a couple of good shots of the area and see how big a difference it makes in your hunt for just the right tenant to go with your apartment. We hope everything turns out to be picture perfect for you!

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