If you know your new tenant is a newcomer to the area, it couldn't hurt to try to get to know them. We all know that not everyone is friendly and not everyone wants to accept help, but what would it cost you to attempt to ease their way? There is a lot to learn about any location, and certainly one as large and diverse as Charlotte NC has many hidden gems and quirks alike everyone needs to learn. Something that can help those moving in are numbers of take-out or delivery food places nearby for the first few days. You can also explain how the weather typically is at that specific time of year- it may seem boring, but sometimes knowing what to expect from nature can help ease someone's anxiety of moving to a brand new area. Another thing that may be of use is a list of local emergency numbers. Although we know 911 is the big one, perhaps a list of the police department's number, the fire department's number, and the numbers of some plumbers or electricians that you trust would be helpful to someone who knows nothing of the area. If something is not an emergency but still requires an authority, it is much easier to look at a pre-made list than trying to look up the information online or finding a phone book in case there is no internet hooked up.
Other things you can do to help ease someone's move is explain or show them where important things like the DMV, town hall, the post office, and the local library are. There are a lot of things you need to do when you move and if you don't know where anything is, this can be a lot harder. If you at least show your tenant the library, they can normally access the web for free and find an answer to any other questions they may have.
Truthfully, it doesn't cost us anything to attempt to be human to each other. Sometimes it doesn't work, but sometimes it means the world to the person you're talking to. If you try to make someone's transition a little easier, there's no saying what good can come of it. Who knows, maybe you'll make a wonderful friend for the rest of your time there.