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Complaints From Renters

Charlotte Property
Being a landlord is never easy. Many people begin renting out property thinking that it will be an easy and hands-off way of making money, but that is almost never the case. You are still normally responsible for all repairs past a certain point, any taxes that may be applicable, and you need to be sure that your tenant is happy and paying. While there are laws put in place to help protect you if your renter begins to become delinquent on the monetary side of things, there isn’t really anything to stop them from complaining to you about any number of small issues they may have.
Some people just seem to enjoy complaining. Others tend to send in complaints about simple things, such as cosmetic issues like nail holes already existing or not liking the design of an overhead light that you had installed. While some renters will rarely say anything, there are always at least a few that seem to prefer complaining over any other hobby. Some complaints may be serious, like a dog that barks all through the night or neighbors that have house parties with loud music and lights when they are trying to sleep, but those are almost easier to deal with in some ways. At least those types of complaints you may be able to do something about.
One of the main things to remember about renters that complain is that some issues are ones that should be dealt with and others need to be more or less brushed off. If the complaint is that they want a square overhead light in the kitchen instead of a round one, there isn’t much of a point to sweating. You can always suggest that they purchase the fixture themselves and more often than not, the complaints will stop. Now if the complaint is that they want a new light in the kitchen because the bulbs keep blowing or there is exposed wiring, that’s a different thing. Always try to get to the source of the complaints or the real reason for them before writing them off. This is especially true if your tenant doesn’t often make many comments like that. Unfortunately, some people are never satisfied and you may very well rent to one of these people at some point. Just remember, at least you still have that rent money coming in!