Noise Complaints

Noise Complaints

One of the most common complaints that rental property owners hear is a noise complaint. For the most part these complaints will only rarely occur, but every now and again you get that one resident that either refuses to quiet down and be respectful or you get a resident who seems to think that any sound that another person creates no matter how quiet requires a complaint. These can really break neighbors and may drive people away from your property, no matter how perfect the location. Let's face it, if you're trying to sleep and another person is blasting music in the middle of the night or if you are constantly getting yelled at for sneezing because your neighbor thinks it's “too loud”, it can take a toll on you.

As a landlord, it can be extremely difficult to be fair when two of your residents are in an argument. While many people will sort things out themselves, others prefer to pass the issue off to someone who is seen as an authority figure in the situation. Generally speaking, this is you. In some certain severe situations the police may end up involved, but for the sake of this article, let's focus on what you can do to help resolve these noise complaints before it reaches that point.

If there are two people that are constantly complaining about one another, you may want to try and figure out if the cause is deeper than a simple noise issue. Often, a complaint may seem to be about one thing when in reality it was started by another issue entirely. It may be that the two people simply don’t get along and want to “get each other in trouble”, but there may be a more severe issue beneath the surface. While it isn’t your job to solve their problems, it may might it easier for everyone involved if you try to help.

While no one wants to deal with noise complaints, they are almost inevitable when a large group of people are living in the same building or complex. Although it is tough, sometimes you need to remember that you can’t make anyone do something they don’t want to do, and that includes being quiet and respectful. However, it is also important to remember that the well-being of all your residents is more important than the convenience of one. No one ever said being a landlord would be easy, but hopefully you can make it quiet.

Allowing Pets

Allowing Pets

One of the biggest arguments that we hear between landlords and tenants, and even from one landlord to another, is whether or not you should allow pets in your apartment. Both sides of the issue make valid points, so we want to touch on some of the main aspects of both arguments. It is important to remember that here at Talley, we respect your decision either way, as it is your property. We simply like to help our clients make the most informed decision.

On the one hand, pets can be messy. Dogs and cats both have a possibility to undo a lot of the work that you have put into the unit. This could be from them soiling the floor or chewing up and scratching at the walls and doors. Often, smells from animals like these can linger even after they no longer live there, especially if there are carpets that were dirtied. While a large amount of this comes down to whether or not the owner stayed on top of cleaning, there is always a possibility of your next tenant being extremely allergic and even a professional cleaning of the apartment may not be enough to make it habitable for them. Even tanked animals can cause problems depending on how they were kept and cleaned.

On the other hand, pets can also be helpful for you in some ways. Many landlords require a pet deposit or even additional rent each month for someone to have a pet. You can often charge more as a base line if you allow pets, regardless of whether or not someone brings them in. You also open your apartment to a wider range of people by allowing pets, as many people will not even entertain a unit if they can’t bring their animals along. Others are medically dependent upon their pet for one reason or another. Although the law does state that a support or service animal is often exempt from the law, many will still look only where pets are already welcomed.

If you are trying to decide whether or not to allow pets in your rental property, it is always best to think about both sides of the argument. You may also settle somewhere in the middle, allowing only animals that are under a certain weight or that can be kept in a tank. No matter what your solution is, Talley will make sure to find your perfect tenant!

What Is the Best Time to Move?

What Is the Best Time to Move?

Normally when we move, it is done out of necessity. A job is relocated, a family member becomes sick, or maybe we simply feel the need to start over. When this happens, it is normally not a task that we can take extended amounts of time with. If your job is relocating, you likely can’t ask for a few months to leisurely pack up and find a new place to live. They often want you to change as soon as possible. Even if you are waiting for the end of your lease, there is a set date that you need to move before. This doesn't always allow for the possibility of extra time. If you could choose, however, what would be the best time of the year to move?

Well the short answer to that is, it depends. It depends on many different factors, such as where you are moving from and too, and whether you are able or willing to pack and drive during some seasons. No one really wants to deal with packing everything up in the dead heat of summer, but most people also don’t want to have to worry about a snow storm while they are driving all of their furniture to their new home. It can be argued that there is no truly good time to move, but that it rather depends on what works better for you personally. That said, there are certain times that may be easier to move in than others.

Many people move during the summer and into the beginning of September. This is mostly to avoid uprooting kids in the middle of the year, and it also often has to do with college kids moving in for the upcoming school year. This means that there will likely be a lot of open apartments around the beginning of summer, but it also means that many landlords know that they can ask for a little bit more during this time. Studies have shown that it is cheaper rent-wise to move during the winter, but there is less choice. As with anything in life, there is a balance that needs to be struck. The best time to move for you is going to depend on your specific requirements, so let Talley help you find a new place at whatever time of year works best for you!

Attracting Residents

Attracting Residents

As much as we love to talk about how great landlords and rental property owners are, the truth is that they are only half the package. After all, without someone to rent to, a rental property owner is simply someone with more than one piece of real estate. While investing in property is not a bad idea by any stretch of the imagination, it also something that takes a great amount of work. This isn’t an easy task, as I'm sure you're well aware. Here are a few tips about attracting new residents that are super simple and mostly cheap.

Fresh Coat of Paint. While this is often used as a metaphor, here we mean it literally. Sometimes doing something as simple as putting a fresh coat of paint on the walls of your apartment can make a vast amount of difference. Even if it doesn’t look dirty or needed to you, it may seem that way to someone coming in. It can also help when you are able to list “freshly painted” in your advert.

Clear Pictures! Having in focus and brightly lit pictures is easily one of your biggest helpers when it comes to finding new tenants. Many people won’t even call about an apartment if there aren’t any pictures, or if they’re too blurry or dark. Now with so many cell phones having good cameras, there are few excuses for you to not have at least a couple of photos available for someone to look at. Spend a couple of hours making sure that you have a bunch of decent photos, and pick the best ones to put online. You may be amazed at how much of a difference it makes.

Buzzwords. If you have recently replaced an old stove, then say there are some updated appliances. If you have a washer and dryer in unit or close by, mention it. If there are a lot of windows, be sure to say that the apartment is full of natural light. Simple words can convey a lot, so be sure to list those that apply and watch the calls come pouring in.

If you aren’t sure how to attract residents on your own, don’t worry. Talley can help you get the exact kind of person that you're looking for into your apartment. Give us a call and let us do the heavy lifting work for you. You have enough to worry about, so let us handle it instead!

Networking

Networking

One of the most important things that you can do in any business is make connections. Networking is defined as interacting with other people to exchange information and develop contacts, especially to further one's career. While this is normally thought of in regards to things like business and the arts, there is no reason that you can’t adapt the idea to fit rental property ownership. It stands to reason that everyone will need a place to live at some point in their life, so why not have a group of contacts that can help you get some of those people into your apartments?

As a landlord, you will likely deal with many people in vastly different careers. Real estate agents are going to be one of the most common, and they are some of the best people to have in your network. If they know what you have, and you have a good working relationship with them, they will remember your listing and suggest it. While this doesn’t automatically mean that you will never have trouble finding a tenant, it may give you a bit of a leg up on others who didn't take the time to get to know the right people.

Even networking with your tenants may help you get a quick turnover. If you are good at what you do, you may find that people will suggest your apartment to their friends when they are ready to move out. This can be used as an incentive as well, some landlords offer a discount on the last month of rent if their current resident finds someone else to move into the apartment upon their leaving. Naturally you will still want to screen the new tenant, but this takes a lot of the heavy lifting out of the job for yourself.

Getting a network of people who also deal with rental properties in one way or another can only benefit you. Other landlords may suggest your property if it better fits a potential tenant’s needs and real estate agents may think of you before they think of other apartments. It is always good to have some type of support system no matter what type of business you are in. Let Talley be that support network for you. Give us a call today and see just how much easier renting out your apartment is with us. It really does make a world of difference!

Model Apartments

Model Apartments

If you are a landlord or rental property owner with multiple units, you know how difficult it can be to juggle them all. If you have ever dealt with the hassle of trying to rent an apartment out while someone still lives there, then you know just how much of a struggle it truly is. Trying to negotiate your schedule, the tenant’s schedule, and the schedule of any possible renters is much like trying to herd cats. It often causes a great deal of stress for at least two parties, especially if the tenant hasn't kept things as clean as you might want them to be. It can be a trying time, and you never want to cause yourself more stress than you already deal with. If you have the room to spare, you might want to think about utilizing a model apartment.

A model apartment is rather like a tester unit for perfume or soap that you can find in a lot of stores. It is a way of showing an interested party what your apartments look like without having to work around anyone else. Simply keep it clean, and you can bring people through at any time you want without concerns of disturbing the tenant. This means you don’t need to worry about the state that the unit is going to be in or tiptoeing around other possible issues while trying to show off the property that you have.

Model apartments are also wonderful because you can have them as furnished as you wish. This means you can have it entirely empty to show your client the blank canvas that they can work with, or fully furnished to show them what they can have if they move in. Finding good furniture at a thrift store or yard sales is a great method of decorating the place, since they are normally cheap. You can even use old furniture that you no longer want if you have any. The possibilities are endless when you have a model apartment.

If you are a property owner in the Charlotte area, you should contact Talley Properties to make sure that you have access to some of the best renters in the entire state of North Carolina. Let us handle  the heavy work so that you can relax a bit while still feeling the benefits of having investment properties. Give us a call today and see just how much we can help you!

New Neighbors

New Neighbors

For me, seeing someone new move in is always an exciting time. As someone who just moved into a new residence, it is always nerve-wracking when you aren't sure whether the neighbors will be friendly or not. It can be quite worrying while you're in that period of time between moving in and getting into a routine. I’m sure that most of us have dealt with both extremes when it comes to responses from neighbors, regardless of whether or not you have made an effort to introduce yourself to them or not. It is always important to be careful when meeting new people for the first time, especially if you are going to be living in close proximity to them.

For the most part, your neighbors are going to be people that you should try to get along with, at least in passing. It is always important to get to know them on a basic level if nothing else. Knowing what your neighbors look like can definitely help in regards to things like suspicious activity. It’s much more likely that you will spot someone who may be up to no good if you know who normally walks around your neighborhood. It can take a little while to get used to a slew of new faces, but it is always a good idea to try and do so quickly.

While doing things like baking your new neighbor a pie might seem a little outdated and possibly even dangerous, there are other things you can do to welcome them. Bringing over some toiletries or even some local delivery menus can go a long way without having to worry about someone else’s dietary restrictions. It can also be an effective conversation starter into other subjects which can help you learn about them so you can get to know your new neighbors better.

Here at Talley, we want everyone to get along. We know this isn’t really a viable reality, but at least feeling comfortable around your neighbors is a very important thing if you are going to make the most out of where you live. Your safety is a top priority for us and we take it very seriously. When it comes to having new neighbors, sometimes it is worth it to go out on a limb and make the first introduction. You never know when you’ll find a great friend just by saying hi to the person who lives next door!

Transferring Utilities

Transferring Utilities

One of the most time consuming things about moving to a new apartment is transferring everything into your name and getting your utilities and monthly expenses set up. If you live alone and/or work full time, it can be even worse. You need to be there when someone comes to set up your internet or wants to do an inspection for the fire department. Often times, these are made worse by the fact that they give you a span of a few days depending on the size of your apartment building or complex and tell you that you need to be home for all of it. Most of us cannot take time off of work like this, but we also can’t be in two places at once. Here are some suggestions that you can use for when you need to get a bunch of move related tasks done with minimal impact to your work.

First, it is important that all of your utilities get transferred as soon as possible. We always suggest calling the internet and cable/satellite company a couple of days before your move and set up a day right after you move in for them to come in and do everything. Things are often too scattered to do it on the actual moving day, but if you can get them in ahead of the majority of your stuff, you won't have to live without necessary utilities. Take that day off of work and bang out as many of the logistical issues as you can. Spend that day transferring your name to the electric, talk to the leasing office, and whatever else you need to do. It is always a great deal of work, but it is something that needs to happen and will be a relief when it is finally done.

Moving is never easy, but even once your stuff is all in the new place, your work isn’t complete. While it may not be as physically exhausting to make a bunch of phone calls as opposed to moving all of your furniture around and taking everything back out of boxes, it can be just as tiring to listen to hours’ worth of automated menus trying to change your electric over to your own name. We certainly aren't jealous of you for having to do that, but we also know that blocking out a full day to do all of it normally makes it easier for people. Hopefully it does the same for you!

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